* * refund policy * *

* * return Policy: * *

1. * * return time * *: after receiving the product, if the customer finds that the product has quality problems or does not conform to the specifications of the order, he can apply for a return within 7 working days after receipt of the product. Except for special products or products customized according to the customer's special requirements.

2. * * return process * *:
-* * apply for return * *: please submit the return application through the official customer service channel, including the purchase certificate (such as the order number), and describe the reasons for the return in detail.
-* * return Review * *: we will review the return reason within 2 working days. If the return reason is true, we will provide the return guide and return address.
-* * return delivery * *: the customer is required to complete the packaging of the goods and all accessories in accordance with the guidelines provided and return them to our designated address within a specified time.
-* * Commodity Inspection * *: after receiving the returned goods, we will inspect and confirm the goods within 3 working days.
-* refund processing *: after confirming that the goods meet the return conditions, we will apply for a refund within 7 working days.

3. * * return conditions * *: the product must remain in its original state, not in use, and will not affect the secondary sales. Product packaging, accessories, instructions and other original accessories are complete, no man-made damage or use traces.

4. * * Special Note * *: if the product is damaged in the course of transportation, please record it and reject it when signing for acceptance, which will be handled by us in consultation with the logistics company directly.

* * refund policy: * *

1. * * refund method * *: the refund will be returned to the customer's payment account in the same way as the customer paid.

2. * * refund time * *: after the refund process starts, the customer will receive a refund within 7 working days.

3. * damaged or lost on arrival * *: if the product is damaged or lost in transit, we will refund or resell the goods for free for customers to choose from.

4. * * return for non-quality problems * *: if the customer needs to return the goods due to personal reasons (the product is in good condition, wrong order, etc.), the customer should bear the relevant logistics expenses.

* * Protection of customer rights and interests: * *

-* * Transparency Policy * *: the return and refund policy will clearly inform the customer at the time of purchase to ensure that the customer is aware of their rights and interests.
-* * efficient service * *: to improve customer satisfaction, ensure that the return and refund process is simple and fast, and reduce customer inconvenience.
-* * Professional support * *: provide professional customer service team to answer customer questions and accompany the whole process of return and refund.

* * Building trust and financial control: * *

-* strict implementation * *: all return and refund operations are carried out in accordance with the standard procedures established by the company to ensure consistency and traceability.
-* Financial transparency * *: the refund process is strictly recorded to ensure the accuracy of each refund and the feasibility of audit, so as to help enterprises carry out financial control.

* * competitive advantage: * *

-We offer a more efficient return and refund policy than industry standards, providing customers with additional confidence to stand out in a highly competitive market.